Plan pricing may be found on Interfolio’s website. This page provides resources for students exploring the use of a dossier service platform. Recommenders can establish a “free letter writer account” whereupon they can store and update their letters whenever they wish. Career Resources Dossier Services What is a dossier service A dossier service (also called credentials service) is an online platform that provides secure storage of confidential documents such as transcripts, letters of recommendation and writing samples. This way, each letter will be saved as its own document with its own document title so you, who cannot see the contents of the letter, will be able to tell which letter is intended to serve which purpose. If you request three letters from the same recommender, you must provide the recommender with three different request forms with three different document IDs. It is important to note that a separate request and document ID must accompany each letter submitted to Interfolio. Whether you send the request to your recommender by email or provide the recommender with the document request form on paper, the request will include the unique ID that will ensure that the letter of recommendation ends up in the correct account and is labeled with the correct document title. Interfolio generates a unique document ID so that the pairing between your recommender and you can be a seamless, secure and automated process. Interfolio is an online dossier service platform that provides storage for confidential letters of recommendation and application materials. This request serves as a signal to the Interfolio system that someone other than you will be adding a document to your account. Log into your account to create a letter-writing request. You must first have an account established before your recommender can send his/her letter. When you want your recommender to submit a letter on your behalf, follow the instructions on the interfolio website. HOW DOES MY RECOMMENDER SUBMIT A RECOMMENDATION LETTER TO INTERFOLIO ON MY BEHALF? Interfolio notifies file holders as soon as the documents are uploaded into their accounts. Interfolio usually has them uploaded within 1 day, but during the busy fall season, it could take up to three days. Once Interfolio receives your documents, they are guaranteed to be uploaded within 1-3 business days. WHAT IS THE TURNAROUND TIME ONCE INTERFOLIO RECEIVES MY DOCUMENTS? It’s simple, just go to and complete the registration form. Quick Reference Guide to Dossier Institution for Faculty Members. HOW DO I ESTABLISH MY CREDENTIALS FILE WITH INTERFOLIO? UNCSA subscribes to Interfolio Dossier Institution which provides multi-year contract. At this point, you have had time to establish solid working relationships with your professors and can easily identify which professors are best-suited to write you a letter of recommendation. The best time to do so is during your senior year. WHEN SHOULD I ESTABLISH MY CREDENTIALS FILE? Are you a member of a committee trying to log in to Interfolio If so, we are having trouble finding your account in our system. Interfolio provides powerful tools and outstanding customer service to applicants, application receivers, university partners, letter writers, and works with ETS (Educational Testing Service) to deliver a secure, convenient and easy way to handle letters of recommendation. Interfolio is an online credentials, dossier and portfolio service, whereupon you can request and store confidential letters of recommendation online, build an online portfolio, and deliver application materials to any location around the world, electronically or in hard copy. WHAT IS INTERFOLIO AND HOW CAN IT HELP ME ORGANIZE MY CREDENTIALS FILE? No, however, having all your supportive documents in one central location is very convenient when you are applying to multiple graduate or professional schools. It usually consists of letters of recommendation and may also include a resume, unofficial transcripts, and other documents that support your application for jobs, internships or further study. You will be notified by email from Interfolio that your case is ready.A credentials file is a central file used for collecting and storing documents and materials that support employment or admission to graduate or professional school. The first step in the process is that a case will be created for you which includes instructions for submitting your packet along with all the required documents and forms. Faculty members eligible for an evaluation will be asked to submit their packet of materials through Interfolio. Cal Poly Pomona uses the online platform, Interfolio, to conduct various evaluation processes electronically.
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